Terms & Conditions

1. Definitions

Business means Synergy Strength, its directors, employees, contractors and representatives.
Client means any individual who engages in coaching services provided by the Business.
Services include in-person coaching, online coaching, programming, consultations, testing, competition preparation, and educational content.
Minor means any Client under 18 years of age.
Guardian means a parent or legal guardian of a Minor.

2. Acceptance of Terms

By engaging the Services, the Client (or Guardian, where applicable) agrees to be bound by these Terms and Conditions.

Where the Client is a Minor, a Guardian must:

  • Consent is given on first initial payment to Synergy

  • Accept full responsibility for compliance with these Terms

  • Indemnify the Business as outlined below

3. Services Provided

The Business provides strength and conditioning coaching to but not limited to:

  • General population clients

  • Recreational athletes

  • Competitive and elite athletes (including powerlifters)

  • Junior athletes

Services may include:

  • Individualised training programs

  • Technique analysis

  • Competition preparation

  • Performance testing

  • Nutritional guidance (general advice only)

  • Remote coaching support

The Business does not provide medical, physiotherapy, or dietetic services unless explicitly stated and qualified.

4. Assumption of Risk

The Client acknowledges that participation in strength training, resistance training, conditioning, and sport-specific training involves inherent risks, including but not limited to:

  • Muscular strain

  • Ligament or tendon injury

  • Fracture

  • Cardiovascular events

  • Concussion (where applicable)

  • Aggravation of pre-existing conditions

The Client voluntarily accepts all risks associated with participation.

Where the Client is a Minor, the Guardian expressly acknowledges and accepts these risks on behalf of the Minor.

5. Medical Clearance & Disclosure

The Client warrants that:

  • They are medically fit to participate in physical training; or

  • They have obtained medical clearance where necessary.

The Client must disclose:

  • All relevant medical conditions

  • Previous injuries

  • Medications

  • Any contraindications to exercise

Failure to disclose relevant information may void liability protections.

6. Limitation of Liability

To the maximum extent permitted by law:

  • The Business is not liable for any injury, loss, or damage arising from participation in the Services.

  • Liability is limited to the re-supply of Services or refund of fees paid.

  • Nothing in these Terms excludes rights under the Australian Consumer Law.

7. Indemnity

The Client agrees to indemnify and hold harmless the Business against any claims, damages, or liabilities arising from:

  • Participation in Services

  • Breach of these Terms

  • Failure to follow provided instructions

Where the Client is a Minor, the Guardian agrees to provide this indemnity on behalf of the Minor.

8. Client Responsibilities

Clients agree to:

  • Follow coaching instructions

  • Use correct technique to the best of their ability

  • Select appropriate loads when training independently

  • Not train beyond prescribed intensity without approval

  • Communicate any concerns or pain immediately to the business

For online coaching, the Client acknowledges they are responsible for weight selection and execution where not directly supervised.

9. Payments & Fees

  • Fees are payable as agreed upon sign-up.

  • Payment may be via direct debit or other agreed methods.

  • Missed sessions may be forfeited unless otherwise agreed.

  • Late payments may result in suspension of Services.

  • Date of final payment is accepted as the end date of the coaching service.

  • There is no cancellation time frame, once requested cessation of payments and coaching will occur.

10. Refund Policy

Unless required under Australian Consumer Law:

  • Coaching fees are non-refundable.

  • Change-of-mind refunds are not provided.

  • Prepaid services may not be transferable without written approval.

11. Privacy & Data

The Business collects personal and health information to deliver Services.

Information may include:

  • Training history

  • Injury history

  • Performance data

  • Video submissions

All data will be stored securely and handled in accordance with the Privacy Act 1988.

12. Media Release

The Client consents to the use of:

  • Photos

  • Videos

  • Testimonials

  • Competition results

For marketing purposes unless written notice is provided to opt out.

13. Code of Conduct

The Business reserves the right to terminate Services with a client immediately for:

  • Unsafe behaviour

  • Harassment or misconduct

  • Non-compliance with instructions

  • Doping or illegal performance-enhancing drug use

14. Anti-Doping Compliance

Athletes competing in tested federations are responsible for complying with:

  • World Anti-Doping Agency

  • Relevant national anti-doping bodies

  • Federation-specific rules

The Business provides programming guidance only and is not liable for banned substance violations.

15. Termination

Either party may terminate Services in writing subject to:

  • Notice periods outlined in the service agreement

  • Outstanding payments being finalised

16. Governing Law

These Terms are governed by the laws of the State of [Insert State], Australia.

17. Amendments

The Business reserves the right to update these Terms at any time. Updated Terms will be provided to Clients in writing.